Home | Press Release | Investor Relations | Search Site  
Home > Products > CallAhead : Product Brochure
Quick Links
Directions to PEC
VoiceSaver NT
Insight IVR
Email Us

 

 

 

 

Address

Parwan Electronics Corporation
1230 Highway 34 Aberdeen, NJ 07747
(USA
)
Tel: 732.290.1900
Fax: 732.566.8771

 

 



Product Overview | Features | Brochure | System Requirements

CallAhead: Brochure

CallAheadTM

• Runs 2-128 ports
• Play Different Messages
• Motorola Call Ahead Protocol Support
• Touch Tone Response
• Extremely Reliable
• RS-232 Host Interface

The PEC Call AheadTM System calls your customers before you dispatch your technician for service and support. It returns the status of the call to your Host computer.

Brochure

From 2 to 128 Lines

The Call AheadTM hardware and software works with virtually any phone system in the world. It can call up to 128 customers concurrently.

Motorola Call Ahead Protocol

The PEC Call AheadTM system fully supports the Motorola Call AheadTM host communications protocol interface.

Host Interface

The Call AheadTM System connects to your Host computer via the industry standard EIA RS-232C connection. It uses the Motorola Call AheadTM communications protocol for Host communications.

Call Flow Control

Call AheadTM keeps track of every transaction it receives from the host computer. The host string contains the phone number, time to call, number of retries for bust and no answer, the message to play, and the line number to dial on. After Call AheadTM makes the call, it returns either the Connect, Busy, No Answer, or the Answering Machine status to the Host computer.


 
DTMF Feedback

The Call AheadTM system lets your Host computer know if the called party pressed a Touch Tone key, to make sure your client heard the message delivered to him or her.

The Tape Program

The Call AheadTM Tape Utility program allows you to record the message you want your customers to hear. It also allows you to review and edit the messages.

On Screen Statistics

Call AheadTM shows you calls attempted, completed, intercept tones, retries, and busy, no answer, all totaled and in view, on-screen.

Remote Support

We can dial into your Call AheadTM system through a modem and provide remote support.


Parwan Electronics Corporation
1230 Highway 34
Aberdeen, NJ 07747 USA
Telephone: (732) 290-1900
Fax: (732) 566-8771
E-mail pec2004@voicesaver.com

 

 

 

Copyright© 2003 Parwan Electronics Corporation. All Rights Reserved. Site Maintained by Parwan Electronics Corpn.