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Insight IVR Call Handling
Engine:
Network Topology
The
diagram below depicts Insight’s typical network topography.
The IVR system is connected to a telephone network through
which it can send and receive calls. Since Insight now supports
direct VoIP connectivity, your system can also be stationed
anywhere with an Internet connection. For example, a call
originating from India can terminate directly via IP to an
IVR Server in the United States.
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